Health Insurance FAQs
How to make changes to your policy
If you need to make changes to your health insurance plan then you can contact us directly and we will assist you:
- call us on 021 001 2490
- send us an email at service@episodic.co.za
You just need to have your policy number and ID number ready. We can help you make the following amendments:
- add or remove insured members on your plan
- upgrade or downgrade benefits on your plan
- change your banking details
- update your contact information
- update your physical or postal address
- cancel your policy
Talk to us, we are here to help.