Episodic Legal Resources

Documents, policies & important information

General

Privacy Policy

How we treat your personal information. Includes cookie policy.

Read the Episodic Privacy Policy

Website Disclaimer

Limitations of liability for the use of the website and its information

Read the Episodic Website Disclaimer

Company Information

Organisation structure, company registration & VAT details

View our Company Information

TCF

Treating Customers Fairly. Guidelines on customers' rights and transparency in engagement.

Download our TCF Policy

Complaints Policy

FAIS Act complaint resolution mechanisms

Download our Complaints Management Policy

Conflict of Interest

How we identify and manage conflicts of interest.

Download our Conflict of Interest Management Policy

Policy Wording

Terms & Conditions for the various insurance products offered by Episodic

EssentialMED Health Insurance

Terms & conditions for our retail health insurance product for individuals managed by EssentialMED.

Read the Episodic Health Insurance Policy Wording

Retail Funeral Plan

Terms & conditions for our retail funeral cover product for individuals

Read the Episodic Funeral Plan Policy Wording

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